AI in Customer Service: Enhancing Customer Experience with Virtual Assistants
Blog by Oluwasegun Oke As AI advances as a powerful conversational tool with vast untapped potential, marketing and sales teams are...
14 September, 2023
customer engagement Tag
12 Customer Engagement Metrics for SaaS
Blog by Oluwasegun Oke How successful the tracking of customer interactions across each customer engagement journey is can either mar or...
18 April, 2023
What is a Customer Satisfaction score or CSAT score?
Blog by Oluwasegun Oke Customer satisfaction is known to convey the distinct sentiments surrounding major reasons why successful business organizations get...
01 March, 2023
Top 10 Customer Engagement Campaigns
You might begin to wonder why do we stress on customer engagement? Well, our answer lies on the statistics. Numbers...
30 September, 2020